Ultimately, Google denied the removal request despite the plaintiff's and defendant's attorneys repeatedly offering to provide additional information. Subsequently, Google reinstated the links they had previously removed. An ALS charity and its founder were attacked Shadow Making online by someone who had a personal grievance against the founder. Although the posts do not directly allege wrongdoing on the part of the charity, its reputation, as well as that of Shadow Making the founder, has been damaged. The charity, which has helped many people with ALS over the past 10 years.
Continues to be hit by defamatory content - likely damaging its fundraising and therefore indirectly keeping the aid needed by sufferers of ALS and their families. A Shadow Making business, its owner, and the owner's wife were defamed by a disgruntled investor who hid their identities and published websites, YouTube videos, and a Ripoff report. Lawyers for the injured parties found out who posted the information by obtaining the person's IP address, then sued the Shadow Making defamer and obtained a court order. When the removal request was first submitted, Google denied it without any explanation. Then, when resubmitted, Google asked for additional evidence to prove that the defendant had been properly notified, which was done in person via a court process server. Next,
Google demanded evidence that the defendant wrote the content of the Ripoff report, as the defendant had removed all other material. Lawyers provided IP evidence Shadow Making from the Ripoff report and a YouTube video submitted to the court order – both showed the same user email address and IP address used. Google then summarily denied the request without Shadow Making any explanation. To take a look at the other side of the coin - the requests that Google complies with - we can look at another case. In this case, a woman was defamed and misrepresented by someone who posted on numerous URLs accusing her of having an affair with the accuser's husband, in some cases even sharing a photo of the woman. Google previously denied the removal request, then in mid.